That's an awesome question! When you first contact me about counseling services, there's a decent possibility that I ultimately won't be able to work with you. Reasons for this include:
*You don't live in the state of Michigan. It's illegal for me to treat people in other states, since I am licensed in Michigan.
*Your relationship issue is not one I handle (violence and/or substance abuse are prominent part of the problem).
*You are looking for a counselor who does in-person sessions, which I don't.
*You want to use insurance, which I do not accept.
*You need to see a counselor on weekends, or at other times I am not available.
*You can't or don't want to pay my fees.
*One or both partners still haven't called off an affair yet and aren't willing to before the counseling starts.
My process (submit consult request, schedule consult call, and then get on the phone with me) assures that by the time I get on the phone with you, there's a good chance we'll be able to work together. I work alone, with no administrative help, and I have to work as efficiently as I can or I'll get confused and people will end up falling through the cracks.